就業轉介服務
本中心為了回應學員的就業需要，現在本中心聯同最專業的合作夥伴 Automated Systems Holdings Limited
(The ASL Group) 提供一站式的就業轉介服務，為學員提供全面而最新的就業資訊。
詳情內容如下：

Responsibilities:

-Providing effective and quality IT professional service to clients
-Deliver Security and network infrastructure projects
-Ensure good communication between project team, sales and customers
-Ensure project tasks are completed on time and project goals are achieved

Requirements:

-High diploma or above in Computer Science or related disciplines
-1-3 years’ experience in IT industry
-Good technical skill and knowledge on networking
-Solid experience on Network Switch, Router, Firewall and TCP/IP networking will be an advantage
-Hands-on experience on Windows and Linux platform is preferred but NOT a must
-Certificate Holders of CCNA would be advantage
-Good command of written and spoken English and Chinese
-Ability to work independently under pressure
-Self-motivated and willing to learn new technology
-Immediately available is preferred
-Candidate with less experience will also be considered for the post of Assistant System Engineer|



Responsibilities:

-Providing effective and quality IT professional service to clients
-Deliver Security and network infrastructure projects
-Work with presales architect for proposal preparation
-Ensure good communication between project team, sales and customers;
-Ensure project tasks are completed on time and project goals are achieved.

Requirements:

-University degree holders in Computer Science or related disciplines
-5-8 years’ experience in IT industry with at least 4 years in supporting Security Solution
-Hands on experience on Firewall, IPS, Web and Mail security solution
-Solid experience on DLP, encryption, Identity and Access Management Solutions will be an advantage
-Certificate holders of CCNA/CCNP/CCSA/CCSE are preferred
-Project implementation experience in SI/Distributor/Vendor are preferred but NOT a must
-Good command of written and spoken English and Chinese
-Ability to work independently under pressure
-Candidate with less experience will also be considered for the post of Senior System Engineer

Requirements:
- F.5 (Advance, if have Diploma)
- On Shift
- 1 year Contract (can renew)

Offer:($7,000 - 10,000 , depend on experience)

Requirements:
- F.5 or above
- 1-4 years related working experience
- CCNA Certification
- 1 year contract (can renew)

Offer:($7,000 - 10,000 , depend on experience)

Requirements:
- University degree/diploma/higher certificate graduate, preferably in Information Technology or related
  disciplines;
- Minimum 3 years experience in Information Technology services with at least 1 year experience in
  Helpdesk / Hotline / Call Centre  operation position;
- Microsoft Certified Systems Engineer (MSCE);
- Experience in Microsoft Windows 2003 Active Directory, MS Office 2007 and Lotus Notes;
- Good interpersonal, communication and presentation skill; and Fluent spoken English and Cantonese.
  Putonghua preferable.

Responsibilities:
- Working Hour and Location: Mon – Fri, 08:30 to 18:20. Alternative Sat. 08:00 – 13:00
- Provide immediate telephone technical support on general problems relating to IT systems and resource
  requests.
- Escalate technical and operational problems or issues to involving parties as according to the procedures
  provided.
- Follow up status of Helpdesk Calls. According to criticality of calls, escalate and inform involved parties.
- Inform users on status of systems availability.
- Carry out end-user account administration tasks, e.g. reset password, delete print queues etc.
- Administer IT related request forms, resources management and software/technical reference library.
- Manage IT resources and provide inventory check of IT resources on ad hoc basis.
- Follow up status of IT related request forms. Inform user on completion of tasks.
- Schedule and coordinate with users/trainer on training requests.
- Inventory Management.
- Provide support on data entry of IT systems.
(i) Document and provide statistical report on IT Hotline calls, IT related requests and Internet access activities.
(ii) Other IT related administration works when necessary

Offer:($12,000 - 15,000 , depend on experience)



Responsibilities:
- Ensure efficient day-to-day operation of the call centre
- Manage procedural and audit controls to ensure operating standards, policies and procedures are within
  compliance
- Heads up a team expected to deliver superior productivity, quality service and performance of the highest
  standard
- Support and provide guidance to team leaders
- Handle customer issues escalated from team leaders
- Ensure the team understands client expectations and make recommendations for operation efficiency
- Work closely with other key working partners

Requirements:
- Diploma or above graduate in IT, Computer Sciences, Engineering or any related field
- Solid experience of Incident Management and Problem Management processes, including rigorous root cause
  analysis skills  ITIL Certification is preferable
- Solid knowledge of IT and Networking product support and application support practices
- Minimum 5 years solid experience preferably gained in Telecom industry with at least 3 year experience in
   Incident management.
- Excellent communication and interpersonal skills across all levels
- Excellent command of spoken and written English, Cantonese and Mandarin

Working Hour: Mon – Fri (09:00 – 18:00), Alternative Saturday (09:00 – 13:00)
Working Location: Tsing Yi
Required to work outside working hours when needed

Offer:($18,000 - 22,000 , depend on experience)

Apply MethodFor interest candidates, please kindly send the full resume with expected salary to
 info@alphaeducation.com.
* ALL PERSONAL DATA RECEIVED WILL BE TREATED CONFIDENTIALLY AND USED FOR RECRUITMENT PURPOSE ONLY. *
更新日期: 2011年9月26日